Customer Information Update

  1. Finance
  2. Utility Billing
  3. Forms

Bailey-Alexander Complex

1501 W Samford Ave

  1. Email: serviceorders@auburnalabama.org
  2. Phone: (334) 501-3050
  3. Hours:  M-F: 7:30AM-4:30PM

Customer Service Rep.

  1. Phone: (334) 501-3050
  2. Evening: (334) 501-3100
  3. Email: serviceorders@auburnalabama.org

In order for the Utility Billing Office (UBO) to better serve you, please take a moment to complete this form to update your account information.

The UBO currently offers paper and e-bills; late notices are sent via email only.

As a courtesy, the UBO calls the phone number on file several days prior to service interruption, as a reminder that payment is due.