Payment Services

SECURITY STATEMENT

Security Controls and Browser Requirements

This site requires the use of secure browsers to protect you while you access our online services. Secure browsers allow you to communicate with our website in a protected session by encrypting information that flows between you and the site. To verify your session is secure, look for https: instead of http: in the URL address line, and a secure symbol (for example, closed padlock or key) on the status bar of your browser.

We use Secure Socket Layer (SSL) technology for mutual authentication, data encryption and data integrity- all to ensure secure transactions for our customers. SSL is the industry standard security protocol to encode sensitive information, such as your credit card number. SSL creates a shared digital key, which only lets the sender and the receiver of the transmission scramble or unscramble information. To everyone else, even the servers relaying the message, the SSL transmission is indecipherable. We do not store any of your credit card information. Once the encrypted information is sent, it is discarded.

The City of Auburn web site is further protected by a series of firewalls. Firewalls can be thought of as a selective barrier that permits only specific types of traffic (transactions) through to our systems. The equipment itself is stored in a secure area of our facilities with limited access to personnel.