FREQUENTLY ASKED QUESTIONS
Q Who is eligible to participate in the City's curbside recycling program?
A Currently, only City residential solid waste customers (those that receive garbage
services provided by the City) are eligible to receive curbside recycling services.
Q When is curbside recycling collected in my area and at what time should
I place it out for collection?
A Your recycling is collected on the same day as your garbage and should be placed
out the night before collection or no later than 6 a.m. on your scheduled collection
day. See http://webgis.auburnalabama.org/PublicService/ to view the City's Public
Service Map or contact our office at 501-3080 to ascertain your scheduled
Q What types of recyclables are collected at curbside?
A Aluminum cans only
Cardboard (no larger than 4 ft. x 2 ft. - flattened)
Glass-ONLY brown and clear (frosted beverage bottles, but not Pyrex,
Corning Ware, etc.) glass accepted.
Plastic bearing recycling codes #1 & #2 are accepted (no plastic bags please).
Steel and tin cans
Q Are there any special instructions for placing recyclables out for collection?
A Recyclables should be placed a few feet away from the trash and garbage and at least
three (3) feet from the roadway. The City utilizes a source-separated program,
meaning recycling materials should be separated by type and placed in containers
(e.g., recycling bins, milk crates, boxes) prior to collection as follows:
Aluminum cans - crushing helps, but is not necessary
Cardboard - should be flattened/broken down
Glass - containers should be separated by color
Newspaper - should be bundled and neatly stacked
Plastic - when possible, rinse clean
Steel cans - should be separated from aluminum cans
Q Is there a drop-off site for those of us who are not eligible not receive
City curbside recycling collection service?
A Yes. The RecycleAuburn drop-off center is located at 365-A North Donahue Drive
(Environmental Services facility) and is open 24 hours a day year round. All recyclables
collected as a part of the curbside program may be recycled at the drop-off center, in
addition to the following items:
Batteries (transistor only (up to size D) - no automobile, marine batteries, etc.)
Cooking grease/oil (pick up an empty container at the center and return it when full)
Mixed office paper
Q Can I recycle computers, or other electronics?
A Yes. Computer equipment generated by the City’s residential customers is also
recycled, but an appointment must be made as these items require special
handling. Please contact Environmental Services at 501-3080 for an appointment
to drop off your computer equipment.
Q Where are the recyclables disposed of?
A General recycling materials are transported to Waste Recycling, Inc. which is located in
Opelika, AL. Waste Recycling packages the materials and typically ships them to
various locations around the southeastern United States for final processing.
Electronics are submitted to CompuPoint, USA, LLC located in Norcross, GA for
processing. CompuPoint is R2 certified as recognized by the U.S. Environmental
Protection Agency and has indicated it processes all electronic material it receives
through companies located within the United States.
RIGHT OF WAY MAINTENANCE
Q How often is litter collected along City right-of-way areas?
A The litter detail crew is scheduled to patrol the City’s streets on a rotating
schedule. Please contact our office for further information regarding scheduling,
or if you would like to participate in Keep Auburn Beautiful (affiliate of Keep
America Beautiful) events geared towards litter reduction and prevention efforts
within the City.
Q When does the street sweeper service our area?
A Barring uncontrollable circumstances that may affect the schedule, the street
sweeper is scheduled to sweep most areas on a 4-week rotating basis. For
further information, please contact our office.
Q What should I do if I have a problem with mosquitoes around my home?
A Residents should contact our office for further information. NOTE: The City’s
integrated mosquito program is coordinated with assistance from the U.S.
Department of Agriculture and the Auburn University Department of Entomology
and Plant Pathology.
Q What can I do to help minimize mosquito activity on my property?
A Reducing the sources of water, a primary source for mosquito breeding sites is
helpful. A few steps that can be taken to minimize mosquito populations are
Dispose of unused containers that collect water in your yard such as old buckets,
cans, bottles, or jars.
Repair leaky pipes and outside faucets, and keep drains and gutters unclogged so
that standing water does not collect in these areas.
Change the water and scrub the sides of birdbaths, animal troughs and pet watering
dishes frequently to eliminate mosquito eggs.
Properly discard unused tires, make holes in them, or store them in a covered area
so that standing water does collect in them.
Turn wheelbarrows, tubs, children’s wading pools, and boats upside down or store
them under cover when not in use.
Keep weeds, vines and grass trimmed since mosquitoes use these shady areas
as resting places during warm daylight hours.
Fill tree holes with sand or mortar so that water does not collect in them.
Change water in vases and pots that hold flowers or cuttings at least twice weekly.
PLEASE VACCINATE YOUR PETS ACCORDING TO YOUR VETERINARIAN'S SCHEDULE!
Q How often does Animal Control patrol my neighborhood?
A Animal Control officers patrol the City on a frequent basis. If you notice dogs
running at large or you encounter other similar problems that need immediate
attention, please contact Animal Control at 501-3090 or contact our main office
at 501-3080. For after-hour emergencies ONLY, please call 501-3100.
Q How do I obtain a dog license?
A A dog license is not required, but owners must have proof of rabies vaccination.
Q My animal is missing, what do I do?
A Contact Animal Control at 501-3090 or the Lee County Humane Society at 821-3222.
Q What do I do if I'm bitten by an animal?
A Contact the Police Division at 501-3100 and seek medical attention as needed. The
police will contact Animal Control.
Q I have some kind of wildlife (e.g., raccoon, opposum) in my attic/under my
house, what should I do?
A Contact Animal Control for direction or a pest management company for service.
Q If I find some kind of wildlife in my yard, what should I do?
A Do not make contact with wildlife. Contact Animal Control for assistance.
Q I own a dog, but no longer wish to take care of it. Can Animal Control pick
the dog up?
A It is not Animal Control’s policy to remove owned animals from their owner's property.
You may transport the dog to the Lee County Humane Society.
Q I have witnessed someone abusing animals, what do I do?
A Please contact Animal Control at 501-3090 during business hours. For immediate
attention, contact the Police Division at 501-3100.
Q What are the rules regarding barking dogs?
A No owner shall permit a dog to habitually bark or yelp in such a loud and frequent
manner as to annoy and disturb the public in the vicinity. Contact Animal Control at
501-3090 or Auburn Police at 501-3100 for assistance.
Q What steps should I take to deal with stray cats?
A It is not Animal Control's policy to deal with stray cats, but here are some
suggestions to help citizens deal with stray cats:
1) Do not feed stray cats. This will reduce the chance of stray cats hanging around
2) Remove potential food sources (e.g., pet food, unsecured garbage containers). By
removing potential food sources, you will reduce the chance of stray cats hanging
around your property.
3) If stray cats become a nuisance, you may borrow a cat trap (the traps are humane)
from Animal Control. Contact Environmental Services at 501-3080 or Animal Control
at 501-3090 for further information about obtaining a cat trap.